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Mail Settings, Country Manager & Import/Export


Mail Settings


In the Mail Settings area you can enable, disable or edit the messages that are sent automatically for different actions.
Here is a complete list of the types of messages and the actions that trigger them:

  • Bidder - new message : Sent to bidder when he receives a new reply from auctioneer.
  • Auctioneer - new bid : Sent to auctioneer when a new bid is made on his auction.
  • Bidder - bid accepted : Sent to winning bidder when his bid is accepted.
  • Bidder - bid lost : Sent to losing bidder.
  • Bid cancelled : Sent when bid is cancelled.
  • Watchlist - auction cancelled : Sent to users when a watched auction is cancelled.
  • Bidder - auction cancelled : Sent to bidders on an auction that got cancelled after.
  • Watchlist - auction closed : Sent to users when a watched auction is closed.
  • Bidder - auction closed : Sent to bidders on an auction that got closed after.
  • User - new rating received : Sent to users when they receive a new rating.
  • Auctioneer - new admin message : Sent to auctioneers when they receive messages from the administrator.
  • Auctioneer - auction about to expire : Sent to the auctioneer the day before the auction will expire.
  • Watchlist - auction will expire : Sent to users when a watched auction will expire in 24 hours.
  • Watchlist - auction added to watched category : Sent to users when a new auction is added in a watched category.
  • Auctioneer - auction created successfully : Sent to the auctioneer when the auction is created.
  • Auctioneer - closed by admin : Sent to the auctioneer when an admin closes his auction.
  • Admin - auction pending approval : Sent to the admin when a new auction is posted and awaiting approval.
  • Auctioneer - choose winner : Sent to the auctioneer when an auction closes and manual winner selection is chosen.
  • Bidders - send invitation to bidders for auction : Send invitation to bidders for new "invite" type auction.
  • Users - new request withdraw funds : Sent to users that had requested funds withdrawal.
  • Admin - new pending request for withdraw funds : Notify admin related to new request for withdraw funds.


You can enable or disable just some of the messages by clicking on them from the drop-down menu and checking or unchecking the checkbox, if you want them all to be activated be sure to verify them one by one!

On the left side of the editor you will find a list of shortcuts that you can use on the text editor.




(!) The CRON has to be configured and running regularly in order for all the notifications to be sent.
(!) Take care in which messages private information is disclosed.

Country Manager


The Country Manager section allows you to set up which countries are published.
Users will have only the enabled countries to choose from when setting their profiles.



Import/Export


From the Import/Export section you can create an ".xls" file containing a list with all the auctions available on your website or to import an ".csv" file adding additional auctions.



With Import CSV you can import data as a bulk upload, which will append the data to your existing database. This will help for example populating much more easily your database, uniting in one the existing records which are kept in different formats.

To import a CSV file, click on the Browse button, select the file from your HDD and click on the Upload button found at the top of the page.
Having a .zip file containing images of these auctions can be also uploaded the same way with the provided field.

It is important to know that this feature requires strict conventions in the files to work properly, each value is inserted in the database and order must be respected. Custom fields are not supported.




(!) Export XLS will save an Excel spreadsheet with all the auctions on your website in your desired location.

(!) Documentation based on Reverse Auction Factory version 4.0.0