User Guide

jAnswers Factory provides the perfect Question and Answers Solution for the Joomla CMS integrating features from the well know Yahoo Answers system. Users can ask questions, Community provides answers. Once a question placed, this can be extended (as period) if not answered. A Ranking system for answers is also available. Users can Report offensive text, mark Favorite Questions or use the extended search through the Knowledgebase.

Depending on the settings of the extension you can allow guest users to post questions and answer questions. In this tutorial we will assume only registered users may post questions and answers.
This is how the user menu looks like for registered users:

After you created an account go to "My Profile", in this section you can verify besides your answers or opened questions your user's statistics like the percent of best answers given, the number of votes, questions or answers and your current level and points gained.

Next to the "Profile" tab you will find the "Activity Snapshot" tab, here you can see a short history of your recent points gained, showing the reason, the amount and when you received them.

Now click on "Edit Profile" to add some information about you like your surname, address or a short description, it is useful to have some extended information provided for the community. Click on "Save" when you are done.

You can also add an avatar to be shown when you ask or answer questions, to do that click on "Upload Avatar", then on "Browse..", select the desired image from your computer and click on "Save".

To ask a question click on "Ask Question" on the jAnswers Menu.
Write the question in the first field and add some more details if you wish, this being optional. Afterwards select the appropriate category for the question, some tags related to it and, if you want, an image.

Click the "Ask" button to publish your question.
This is how it will look like. Remember that you can view all your questions on "My Profile" page.

For a question to have priority on the listing you can opt for an upgrade to "Featured Silver" or "Featured Gold" status. This way you increase the chance to have your question answered since it will show first on searches and in the featured column on the front page.
Click on the proper upgrade button and then select again for the one you wish to buy, gold or silver, then click on "Buy now".

Next step is to select the payment method, select one and click on "Choose".

Now you have to confirm the deal, click on "Buy now" to do so.

To answer questions go to "Questions" in the jAnswers Menu and click on the first tab, named "Answer Open Questions". This will open a list with all the questions still open for answers.
Pick a question that matches your expertise.

Clicking on the question will open it and you can read the question details, posted answers and see other interesting informations like when the question will expire, how many have marked it as favourite and how many views, likes or tweets it has. Also you can report the spam questions or abusive questions to the site administrator. Websites rely on user feedback to keep the community clean.

To answer the question click on the "Answer Question" button or, in this case, "Be the first to answer this question" - this will open the next screen where you can write your answer and (optionally) write your reference links or quotations.

Clicking on "Preview" will show you the answer before it gets posted, you can still edit it or press "Save Answer" to publish it.

If you consider the question spam or illegal click on "Report abusive" in the lower side of the question.
Here you have the option to select between 2 premade complaints or click on the 3rd option and write one of your own.
The Administrator will read your complaint and take action as soon as possible.

In case you have something to say about a question or an answer you can also comment on them by pressing on "Add comment".
This has nothing to do with the answers and won't be added for statistics like being chosen for best answer or such.

Clicking on the tags or category of the question will perform a search for question based on the tags criteria.

You can also go to the "Search" section on the jAnswers Menu for a more detailed search.
There you can enter a keyword and press "Search" or check the "Search in details" box to extend the search to the question details and choose a category, who has asked the question or choose the status: Open for Answers, Undecided or Decided Question. Click Search to get the result list.

While browsing questions you can click on the star icons to add them to your favourites. Your favourite questions appear with a yellow star, any other question will have a blue star. You can not add your own questions to favourites.

The number shown next to the stars refers to how many have added the question to favourites, this is a great way to identify interesting questions.

To check all your favourite questions go to "My Profile" and click on the "Favourite Questions" tab. In order to remove them from your favourites click on the star icon again.